Beware of 'Wessexteak1' ! I paid for an item on the 8th September 2007, all I have received is 5 email delivery confirmations each moving the delivery date on by a month. The only way of speaking to someone...
Ordered £549 garden furniture from Wessex Teak in March 2008. Delays in delivery and changes in payment arrangements led to consultations with Consumer Direct. Credit Card provider initiated payment refund and...
I ordered a shower and tray from Alaris six weeks before I needed them. When I called them a week before the plumber was due, they said they wouldn't be able to deliver in time. I cancelled the order, found...
I ordered a sink from these people but was told after several weeks that it was not in stock and would take a further month to arrive so I cancelled the order. Many weeks later I am still waiting for a refund....
I ordered 4 teak chairs from Wessex Teak direct on 19th May 2008. It was later when they did not arrive on due date and subsequent emails without reply that I noticed all the negative feedback on Ebay. Have...
I "won" a set of garden furniture in May. Two delivery dates passed, no sign of it. Since then we have phoned each week, sometimes daily, for news. We asked for a refund, we cancelled the order twice. Today...
My husband purchased £305 worth of garden furniture - paid for on May 2nd. Due to delay after delay by WESSEX TEAK the order was cancelled on July 25th. We are still awaiting a refund - 3 months on. If anyone...