Excellent suction, very powerful but beware Hetty sucks and bites! If you hold the plastic part of the hose the static build up on the metal sections gets larger and larger. In the end it is big enough to allow a spark to jump across to your hand and give you a real belt. Hold the metal tube and there will be no problem as it will discharge without any problems. You have been warned!!!
when we received the hoover the motor actually wasn't working. we emailed to complain and they weren't helpful, basically said we lied. after a while they agreed to refund the money and for us to send the hoover back, but they'd be out of the country till a certain date. i waited for the date in which they said they'd be back and posted it off. then they said they had a replacement hoover waiting to be posted back to us. this is not what we agreed. needless to say we never got our refund or even a replacment hoover for that matter. and because we were stupid enough to believe we would get a refund we ran out of time on the resolution centre dispute. would not use these people again.
I own my own Henry Vacuum and I as find mine to be the best vacuum I have ever had, I purchased one for my daughter. She wanted PINK. Hetty is just as powerful and easy to use as Henry only shes a lady.
I am a HOOVER NUT and have had LOTS of different hoovers in the past, which lets just say including the VAX that they have all died pretty quickly and have lost their suction within the first month. BUT then I bought Hetty and not only is she trendy looking but she has the best suction ever!! Cat and dog hairs are no longer a pain but are now a thing of the past. Her extra long cable means that I can plug her in downstairs and clean the whole house without having to unplug it and plug back in again. I have now wondered why I didn't just buy her in the first place instead of wasting my money on the others.
Bought this item for work use, after already owning Henry. Perfect for my line of work,or anyone who would like to plug the hoover in once then pretty much hoover the entire house, without unplugging/plugging in many times. Super Suction, can be used with or without bags. It has hi and low options. cable length is over 10 metres compared to most other hoovers including dysons which are max 6 mtrs. Overall cleaning area is in region of 26 metres. The only downside is that as they are a cylinder hoover they do not have a motorised head. You can however buy one seperately for around 35 pounds. Add that to a hoover that costs £100, you have a fantastic hoover for a fraction of the cost of a dyson.
Bought many hoovers over the last few years but this one is the tops, really long leads and great suction - brilliant for animal hair and it looks funky too!
the henry hoover has been used in our family for years and none have let us down! hetty is just the same. trusted by hundreds and used by thousands.1st class.
The hoover was just as described, an excellent all round machine.after having Henry's for years we decide on the new latest model the Hetty which is much better than our old one.